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Customer Service

Due to the rising costs of shipping, Free Shipping only applies to most orders
over $150 for products within the same manufacturer/product line.
Items that are oversized/bulky/heavy may incur a shipping fee. Thank you.

*FREE GROUND SHIPPING applies only to those in U.S.A. (except for Puerto Rico, Hawaii and Alaska which are charged at $19.95 (weight dependent...we will notify you if shipping is more than this) on vitamin/supplement Internet orders (only) over $150. *All other merchandise does not qualify and will have additional shipping fees.
We reserve the right to ship your package via the best shipper available. Your shipping charge will remain the same regardless of which shipper we use. If it is imperative to have something shipped via a specific carrier you must put this in the notes at check out. Our current shippers are UPS, USPS and FedEx.

For All International Orders:
Once orders are shipped, if they are rejected by customs you will be responsible for paying the shipping to and from your destination as well as a 20% restocking fee. Please order wisely and be sure your country allows what you are ordering to be imported into your country. You are responsible for whatever tariffs your government charges.

Vendor Restrictions:

Our registration page is mandatory via Biotics Research and Designs for Health (the manufacturers) and must be filled out before we can process your first order. We may also request the registration page be completed for a handful of other products/companies as well. Our main goal is to be sure that you get the proper product for your needs as well as have the correct information on how to take such product. We are happy to stay in touch with you about your health and assist you with any product recommendations or questions that you may have. Please fill out your information as completely as possible, so we may serve you better.

We appreciate your interest in our Professional brand nutritional supplements. Filling out the registration page will allow you access to these product lines. For registration page, please click here.
Once your registration is received, we will contact you and your account will be activated. This process usually takes less than 2 hours depending upon the time of day your registration is submitted. For immediate activation call us at 570-421-0665. Our general hours of operation are from 10 am - 10 PM EST. We look forward to being of service to you!~ The NHTI Team

We gladly accept: natural living healthy living
(Money Gram & Western Union also accepted)

ALL Orders; Payment Terms; Interest; Taxes
In order to purchase from Nutritional Healing Technologies/TheRoadToHealthyLiving.com the purchaser must be at least 18 years of age. Customer certifies that he/she is at least 18 years of age and that he/she is the authorized user of the credit card being used for purchase and that address, telephone and email address information is 100% complete and accurate. If delivery cannot be made due to an address error by the customer, or if the customer needs to update the address after the order has been shipped, the customer agrees to accept a $5 to $10 charge for correction of that address by the shipping concern (if possible). This charge will be applied to the card used for the order. Orders are not binding upon TheRoadToHealthyLiving.com until accepted by Nutritional Healing Tech./ TheRoadToHealthyLiving.com. Terms of payment are within TheRoadToHealthyLiving.com's sole discretion. The Customer is responsible for sales and all other taxes associated with their order

Please Note: All refrigerated items will be charged an additional $3.50 for an ice pack to include in the packaging during shipping.

All Protein Bars will be shipped Monday-Wednesday in the Summer Months

Contacting_NHT Customer Service Disclaimer Discounts Gift Certificates Hours of Operation Ordering Information Product Quality Multiple Product Orders Return Policy Shipping Policy Site Links (External) Warranties/Guarantees Typographical Errors Correspondence/Call Backs

HOW TO CONTACT NUTRITIONAL HEALING
Nutritional Healing Tech., Inc. PO Box 572 Shawnee on Delaware, PA 18356	Phone: 570-421-0665 Fax: 570-421-0664 Click Here for our Contact Form

CUSTOMER SERVICE

We at NHT love what we do and we love helping people. We will always strive to give the best customer service to all of our customers and potential customers. If you ever have any questions, please feel free to contact us at any time.

DISCLAIMER

The information on this website is not intended to replace the services of a health care provider. The information that follows is not meant to replace medical advice. Any medical questions, general or specific, should be addressed to a qualified health professional. Any application of the recommendations set forth, or implied, in the following website is at the viewers discretion and sole risk. Nutritional Healing Technologies, Inc. disclaims any responsibility for any adverse effects resulting from the information contained herein.

Agreement/Disclaimer
By making any purchases from the NHTI (The Road To Healthy Living) website, "You" (The Client/Customer) acknowledge that the statements on this Web site have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease. Nutritional advice, dietary supplements or other products and services are not offered to diagnose, prevent, treat, mitigate or cure any health conditions. Any questions, general or specific should be addressed to your health care practitioner/MD. Testimonial results are not typical; your results may vary. The information on this site is not a substitute for medical advice from your primary care physician. "You" (The Client/Customer) acknowledge that you are here at the NHTI website at your sole discretion and in no way hold NHTI, The Road to Healthy Living, or its employees etc. (see terms of use) liable for any adverse effects "You" (The Client/Customer) may have in connection to this website. "You" (The Client/Customer) acknowledge that if "You" (The Client/Customer) are on any medications, and should "You" (The Client/Customer) purchase any products from the NHTI -The Road To Healthy Living website, "You"(The Client/Customer) acknowledge that it is "Your" (The Client/Customers) responsibility to check with "Your" (The Client/Customers) health care provider/pharmacist regarding any possible contraindications. We here at NHTI strongly suggest that "You" (The Client/Customer) check with your health care provider before taking any health products.
The information on this site is presented for informational purposes only and should not be construed as medical advice

DISCOUNTS	GIFT CERTIFICATES
If you are ordering large volumes of product, please contact us regarding extra possible discounts.	Please feel free to offer the gift of health to all of your family and friends. You may purchase Gift Certificates on our website.

Our pleasant staff is eager to answer your questions and take your orders.

HOURS OF OPERATION
Monday - Friday	10 am - 6 pm EST
Saturday & Sunday	12 noon - 5 pm EST

If you receive a voicemail upon calling, kindly leave a message and one of our friendly staff members will return your call promptly. Please also feel free to leave questions and orders on our voicemail 24/7. One of our staff members will return your call the very next business day.

Phone: 570-421-0665

ORDERING INFORMATION

By Telephone: (570) 421-0665 . . . You may leave your order with full name, phone number, e-mail address, shipping address, billing address, credit card number, expiration date and shipping method. You will receive a confirmation of this order either via e-mail or telephone.

By Web: www.TheRoadToHealthyLiving.com . . . You may place your order through our e-commerce website.

By Fax: (570) 421-0664 . . . Just fax us all the information that is in (By Telephone) and we will confirm your order.

By Mail: If you would like to send your order by mail. Please include all the required product information, ie: Product, Title, Price, etc. We will process your order the day it arrives. We do accept personal checks, money orders and credit cards (Visa, MasterCard, Discover & American Express). Please note, if a personal check is sent your order will be shipped after the check has cleared with our bank. Our mailing address is:

Nutritional Healing Technologies, Inc.
Attention: Order Dept.
PO Box 572
Shawnee-on-DE, PA 18356.

By E-Mail: You may email us your order. Please include all information that is in the (By Telephone) category above. We will e-mail you back to confirm receipt of your order.

PRODUCT QUALITY

At NHTI, we are dedicated to providing you with some of the most cutting edge, high quality products. We are constantly searching for products that will help improve quality of life. We review data and often consult with various health practitioners before taking on any new line of product. We then try many of the products ourselves. Once we are satisfied with the quality of a product we will then list it on our website. If there is a product line that you would like to see offered on our site please let us know and we will be glad to look into it for you.

Multiple Product Orders (Multiple Companies)

Please note that some of our products are drop-shipped so if you have ordered multiple products from a mix of companies your order may arrive in separate boxes.

RETURN POLICY

Return Policy

If you have a return, please contact us at 570-421-0665 to inform us of your name, order number and products being returned and the reason for the return. All products must be returned in their original packaging and all returns must be unopened and factory sealed. If you send a product without contacting us first there will be no credit issued.

All returns MUST be sent to the following address for credit:

NHTI
PO Box 572
Shawnee on DE, PA 18356
Please allow up to 3 weeks for your credit to be applied.
Returns and refunds will be accepted within 15 days of delivery date. Any and All returns must be unopened and factory sealed.

There is a 25% restocking and handling fee for all returns. All Large Orders (Over $1000) have a 50% restocking and handling fee for all returns.
No returns will be credited after the 15 day grace period.

Shipping charges are not refundable.
There will be NO returns or exchanges or credits on any Food Items, Protein Bars, Probiotic Products, Special Order Products, or other Perishable Items.

SHIPPING POLICY

For All International Orders:

Once orders are shipped, if they are rejected by customs you will be responsible for paying the shipping to and from your destination as well as a 20% restocking fee. Please order wisely and be sure your country allows what you are ordering to be imported into your country. You are responsible for whatever tariffs your government charges.

Shipments to Canada, Puerto Rico, Hawaii and Alaska

are $19.95 minimum. If shipping costs exceed our minimum due to weight and size of package an additional charge will be applied.

All orders are shipped within 48 hours following the date of the order. Orders are shipped via UPS or the United States Postal Service. Because customer service is so important to us, whenever possible, we will ship your order via the USPS priority service. Orders will be received within 2-10 business days. Special orders may take longer. Notify us and we will give you an ETA.

If we are out of stock on a product we will contact you via email or phone call. If an item is out of stock but on its way into our warehouse, if it is going to arrive within 2-5 days, your order will be shipped as soon as it arrives.

All refrigerated products, including probiotics will be shipped 2nd day air or next day air only. Depending on weight of entire order and final destination, an additional charge will appear on your credit card.

Refrigerated products are only shipped Monday - Wednesday

Please note:
Shipping charges apply to orders made within the same product line. For orders not made within the same product line, an additional charge of $8.50 will appear on your credit card from Nutritional Healing Technologies Inc. For multiple product line purchases, shipments may be shipped from different locations, and arrive in separate packages.

If actual shipping charges exceed our minimum charge, the difference will be charged to your credit card. This applies to ground, 2nd day air and next day air. Shipping charges depend on weight, size of package and final destination of package. We can not accurately estimate those charges at the time of checkout from our store. If additional charges are warranted, we will notify you as to the additional amount.

Packages shipped via 2nd Day or Overnight usually do not ship the same day. Please allow 1 full business day for processing time. Overnight orders will not be sent out Fridays unless you call us to arrange a special Saturday delivery with extra fee.

International orders:
If customs does not allow order to be delivered for whatever reason, shipping charges can not be refunded.

International orders will be shipped by either United Parcel Service or the United States Postal Service. We will fill out all the correct shipping documents. If package is not permitted to enter the country, for whatever reason, and is returned to us, the client will incur a 15% restocking fee. Shipping charges are non-refundable in these cases.

International orders will be charged an additional amount if cost exceeds our minimum. An additional charge will appear on your credit card statement reflecting any additional charges. This depends on size, weight and final destination.

International orders CAN NOT be shipped via next day or second day air.

SITE LINKS (EXTERNAL)

Although we have certain links on our site, Nutritional Healing Technologies, Inc. is no way responsible for any content of any information on those sites listed.

WARRANTIES/GUARANTEES

If you have made a purchase that comes with a warrantee/guarantee, that warrantee/guarantee is through the manufacturer - NOT through Nutritional Healing Technologies, Inc.

Typographical, Product Pricing & Description Errors

There may be errors in pricing or product description (size, weight, ingredients, etc) on our site. We do our best to keep the site updated but in the event of any product mis-information or typographical error, you may return the product for a full refund. If an incorrect price is listed, Nutritional Healing Tech. Inc. shall have the right to refuse or cancel the order. In addition, we have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged and your order is canceled, we will immediately issue a credit to your credit card account in the amount of the charged price.

Correspondence/Call Backs

If you contact us with specific questions/health concerns and leave them on our voicemail, you give us permission to leave all specific answers on the voicemail of the phone number that you give if you are not available at the time of our call back. If you do not wish for us to leave answers on your voicemail you must say so when leaving your questions on our voicemail and leave us an email address to respond to.

Correspondence/Call Backs

We gladly accept:

Here at Nutritional Healing we strive to carry products for optimal healthy living. If you are looking for relief from Fibromyalgia, Arthritis, Allergies, or Candida feel free to contact us to speak with our nutrition consultant. We carry many lines of nutritional supplements, as well as all natural spa products and natural bath and beauty products. We carry many types of aromatherapy packs with name brands such as BodySense and Sonoma Lavender. Our Naturally Tricia's Dead Sea Salts are great for de-stressing and easing aches and pains. We also carry Topricin to aid with pain relief. We also offer customized healthy gift baskets for all your gift giving needs. We carry a wide line of professional vitamins including brand names such as Xymogen Vitamins, Metagenics, Greens First, Pharmax, and Orthomolecular.
Biogenesis Nutraceuticals: GlucoBalance Bars: Chocolate Mint, Chocolate, Peanut Butter Crunch, Chocolate Mocha
Xymogen: Oncoplex, IGG 2000, Alamax CR, Immunotix 3-6, Fit Foods, GlutAloMine, OptiCleanse GHI
Designs for Health: PaleoBars/Paleomeal, Chocolate Coated
Berry, Vanilla Almond, Cocommune, Vanilla PaleoMeal - Whey Cool Protein
OrthoMolecular Products: D-Hist, K-Pax, Cardio B, Orthomega, Ortho Digestzyme, Ortho Biotic, Natural Zzz's, Vitamin D
X-iser ~ Burst Training
Metagenics: Ultra Meal, Ultra Clear Plus, Ultra InflamX, Ultra Clear Sustain
Pharmax: Frutol, HLC Probiotics, HLC Candaclear, Finest Pure Fish Oil, CandaClear Four, Four Pillars
Vitanica: Yeast Arrest (Boric Acid)
Crayhon Research: Brain Vibrance Supreme, GPC Hummingbird
Matcha Green Tea Powder: Matcha Organic Green Tea Powder
Sonoma Lavender - Natural Spa Products - Dead Sea Salt - Natural Bath and Beauty Products
Greens First - Miracle Greens - Deeper Greens - Macro Greens
Davinci Labs - Spectra Reds
Topricin - Arthritis Relief - Fibromyalgia
World Nutrition: Vitalzym
PureRest Organic Pillows - Organic Bedding
Range Kleen - Enameled Cast Iron

LEGAL NOTICE (Xymogen Products)
XYMOGEN's Exclusive Professional Formulas are available through select licensed health care professionals. The Internet Sale and Discounting of XYMOGEN formulas are strictly prohibited. Theroadtohealthyliving.com makes XYMOGEN formulas available only to patients of our clinic. If you are a patient of Tricia Cardone, C.N. you may inquire about XYMOGEN by calling (570) 421-0665.

Customer Service

Due to the rising costs of shipping, Free Shipping only applies to most orders over $150 for products within the same manufacturer/product line. Items that are oversized/bulky/heavy may incur a shipping fee. Thank you.

Due to the rising costs of shipping, Free Shipping only applies to most orders
over $150 for products within the same manufacturer/product line.
Items that are oversized/bulky/heavy may incur a shipping fee. Thank you.